Marco andrea@passaglia.it
The Bellwether

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AI process automation benefits delayed to 2027-2028 as enterprises prioritize organizational change management over rapid deployment

str 5 12/31/2099 · 1 article
technological · economic · AI · US
Analysis

Enterprise AI adoption is constrained by the difficulty of embedding process change at scale, creating a multi-year lag between investment and measurable productivity gains. This structural delay suggests AI's economic impact will be slower and more uneven than market expectations.

Key actors
Goldman Sachs
Source article
goldman-sachs-david-solomon-on-adapting-to-disruption_final
"I don't think you'll see a lot of that in 2026. It's really in 2027 and 2028 that you'll see more meaningful progress from AI." [2027 and 2028]
Reasoning from this article

Solomon frames this as a universal constraint ('it's hard to create process change'), not a Goldman Sachs-specific issue. The article shows Goldman Sachs has already invested 6-12 months in six process redesigns with minimal 2026 impact expected. This pattern—long lead times between AI investment and productivity realization—likely applies across financial services and other process-heavy industries, suggesting market expectations for near-term AI ROI may be systematically overoptimistic.

Bellwether · 2026 Marco