"Professional services, essentially a shift from employee to consultant, also has a low barrier to entry with virtual meetings, etc." [virtual meetings]
The article treats this as a generalizable pattern across sectors—retail, professional services, technical work—all enabled by the same technological infrastructure (social media, virtual meetings, digital marketplaces). The 5.6mn six-figure gig workers and 22% of adults in lower-end gig work are both products of this same technology-enabled fragmentation, suggesting a durable structural shift rather than cyclical adjustment.